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Install & Troubleshoot Excel Analytic Solver and Data Science Add-ins

This article explains how to add and troubleshoot the Data Science (Data Mining) add-in for Excel and the Analytic Solver add-in so the Data Science features appear in the Excel ribbon.

Summary

  • How to find and install the Analytic Solver and Data Science (Data Mining) add-ins from the Office Add-in Store.
  • Common troubleshooting steps when the Data Science add-in does not appear in search results or ribbon.

How do I install the Analytic Solver and Analytic Solver Data Science add-ins?

  1. Open Excel.
  2. On the Home tab, click the Add-ins button.
  3. Select More Add-ins to open the Office Add-in Store.
  4. In the add-in store search bar, enter "Frontline".
  5. From the search results, click Add for each add-in you want to install (Analytic Solver and Analytic Solver Data Science).
  6. When prompted, review the permissions dialog and click Continue (or Trust this add-in) to confirm the installation for each add-in.
  7. After installation, both the Analytic Solver and Data Science tabs should be visible in the Excel ribbon.

What should I do if the Analytic Solver Data Science add-in does not appear?

  • Verify you have access to the Office Add-in Store:
    • If you see a message such as "Add-in store not available", request that your account administrator enable or refresh add-ins for your account.
  • Use the correct search term:
    • Search for "Frontline" in the Add-in Store; both Analytic Solver and the Data Science add-in are listed under that term.
  • Confirm Excel and subscription compatibility:
    • The installation process described applies to Microsoft 365 (subscription) versions of Excel. Check the Frontline Systems website or the Office Add-in Store listing for the most current compatibility details.
  • Confirm ribbon visibility after install:
    • Once installed, check the ribbon for the Analytic Solver and Data Science tabs; they should appear automatically.

Conclusion

Follow the Add-ins → More Add-ins workflow in Excel and search for Frontline to install Analytic Solver and the Analytic Solver Data Science add-in. If the Analytic Solver Data Science add-in does not appear, ensure your account has access to the Add-in Store and that an administrator has enabled or refreshed add-ins for your account; after successful installation the corresponding tabs appear in the Excel ribbon.